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Contact UsTests must be scheduled at least 3 business days before the test. This ensures time for our office to communicate with instructors and receive the test material. The table below shows the schedule deadline for each day of the week. Please note that these deadlines do not reflect holidays, which may change the deadline for scheduling.
| Day of Test | Deadline for Scheduling |
|---|---|
| Monday | Wednesday of the previous week by 4p |
| Tuesday | Thursday of the previous week by 4p |
| Wednesday | Friday of the previous week by 4p |
| Thursday | Monday of the same week by 4p |
| Friday | Tuesday of the same week by 4p |
There is no limit to how early exams can be scheduled, so students are strongly encouraged to review their course syllabi and Canvas announcements at the beginning of a semester to schedule all exams well in advance. Students should never rely entirely on verbal reminders from their instructor for exam dates.
Exams should be scheduled on the same day and time as the rest of the class. If the accommodated time for an exam would overlap with another class, students may shift their time as long as they enter a note on the schedule request to notify ATO staff of this. Scheduling an exam for a different day or otherwise outside the designated exam window requires instructor permission. Students may forward written permission from their instructor to [email protected].
When scheduling, students are responsible for selecting the specific accommodations they intend to use for each exam. Students are strongly encouraged to be thoughtful of which accommodations they select for each exam to ensure the best experience in the ATO.
Students who need to change the date or time of their scheduled exam should contact the ATO to adjust the existing appointment.
Students who no longer intend to take their scheduled exam in the ATO may cancel their exam online through the Accommodations Hub. Students should not cancel exams they intend to reschedule. Instead, follow the rescheduling instructions, above.
Students who encounter any technical issues while attempting to schedule their exam should send a screenshot of the error or issue encountered along with a description of the steps being taken at the time to [email protected] as soon as possible. Students who fail to report issues in a timely manner or fail to provide evidence of the issue may still be subject to ATO scheduling policies.
Due to the high volume of exams scheduled during the university’s designated final exam week, all exams needing to be taken during finals week must be scheduled no later than the Wednesday before. Exceptions will not be made except in extreme circumstances, and at the discretion of Access Center staff.
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About Our Office